At Aston Jackets, we aim to deliver every order clearly, reliably, and on time. Therefore, this Shipping & Delivery Policy explains how our team processes, ships, and delivers your purchases.
Order Processing Time
Our team processes orders during regular business days, from Monday to Friday. If you place an order after 1:00 PM, we will process it on the next business day. However, processing times may vary slightly during public holidays or busy seasonal periods.
Shipping Coverage
We proudly offer Free Shipping worldwide. While we strive to reach every corner, delivery availability might vary for certain remote areas. In such cases, our system shares relevant details during the checkout process whenever possible.
Estimated Delivery Time
Typically, orders arrive within 10–15 business days after processing. Please note that this timeframe serves as an estimate only. Consequently, factors like carrier delays, weather conditions, or customs procedures may change the final delivery date.
Shipping Carriers
To ensure dependable delivery, we ship orders using trusted courier services, including DHL, FedEx, SKYNET, and USPS. Moreover, our logistics team selects the best carrier based on your specific destination.
Tracking Information
Once we dispatch your order, we will share the tracking details with you immediately. As a result, you can monitor your shipment’s progress easily. However, please allow some time for the courier to update the tracking status on their website.
Delays and Exceptions
Although we aim for timely delivery, unexpected disruptions can occur due to customs inspections or carrier issues. Therefore, we appreciate your patience in these rare situations.
Incorrect Shipping Information
Customers must provide accurate and complete shipping details at checkout. Because incorrect addresses cause delivery failures, Aston Jackets cannot take responsibility for issues arising from wrong information.
Shipping Assistance & Support
If you have questions about this Shipping & Delivery Policy, our support team is ready to help. Simply contact us at info@astonjackets.com for any assistance regarding your shipment status.
