Shipping & Delivery Policy – Aston Jackets
At Aston Jackets, we aim to deliver orders clearly, reliably, and on time. Therefore, this Shipping & Delivery Policy explains how we process, ship, and deliver orders so customers understand each step after placing a purchase.
Order Processing Time
We process orders during our regular business days. Orders placed after 1:00 PM are processed on the next business day. Our business days run from Monday to Friday, excluding public holidays. As a result, processing times may vary slightly during busy periods.
Shipping Coverage
We offer free shipping worldwide. However, delivery availability may vary for certain remote areas. In such cases, we share relevant details during checkout whenever possible.
Estimated Delivery Time
After processing, orders typically arrive within 10–15 business days. This timeframe serves as an estimate only. Therefore, delivery times may change due to carrier delays, weather conditions, customs procedures, or peak seasons.
Shipping Carriers
To ensure dependable delivery, we ship orders using trusted courier services. These include DHL, FedEx, SKYNET, and USPS. Moreover, the selected carrier depends on the destination and logistical requirements.
Tracking Information
Once we dispatch an order, we share tracking details when available. As a result, customers can monitor their shipment progress. However, tracking updates depend on the courier and may take some time to appear.
Delays and Exceptions
Although we aim to deliver orders within the estimated timeframe, unexpected delays may occur. These delays can result from carrier disruptions, customs inspections, or logistical issues. Therefore, we appreciate customer patience in such situations.
Incorrect Shipping Information
Customers must provide accurate and complete shipping details at checkout. Incorrect or incomplete addresses may cause delivery delays or failed deliveries. As a result, Aston Jackets cannot take responsibility for issues caused by incorrect address information.
Shipping Assistance & Support
If you have questions about shipping or delivery, our support team is ready to help. Moreover, customers can contact us at info@astonjackets.com for assistance related to shipping status or delivery concerns.
Finally, this Shipping & Delivery Policy provides transparency and clarity for all customers. By placing an order with Aston Jackets, customers agree to the terms outlined above.
